Clubhouse – Adaptive Culture notes

Talent acquisition

• Get a values statement before looking at the resume – create the context of learning during the hiring process
• A values statement is the entry to an interview, which increases people showing up to the interview

Talent retention

• Emotional pay – reward people by listening to their ideas

Mentoring

• Develop mentoring skills and ensure desire to mentor is present in senior people

Efficient sales process – buying a car should not take hours

• Communication breakdown
• Designing processes that look at needs from all perspectives